Thomson Reuters two-factor authentication now available in Onvio
A new authentication is gradually being implemented in all Thomson Reuters (TR) products and is now available in Onvio. The objective is to have a common and secure login, no matter which TR product you use. From this point forward, all Onvio staff and clients will be required to use two-factor authentication to log into Onvio Centre and Client Centre.
This version of DT Max is compliant with this new two-factor authentication. Most DT Max users won't notice any difference. Only people who also use Onvio, or who had previously enabled multi-factor authentication (MFA) in DT Max will notice a change.
As part of the process to make way for the new two-factor authentication in DT Max, we have discontinued the previous optional DT Max MFA.
Two-factor authentication options
Multiple options are available to implement the second authentication factor. You can select just one or several of them. They include the following:
DT Max changes
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The new two-factor authentication will be needed the first time you access an Onvio-related feature in DT Max (e.g., printing a tax return to Onvio, sending e-signature request, linking a DT Max client to an Onvio client, etc.).
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The authentication will remain in effect until you close DT Max.
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The old MFA (if enabled) is no longer required to start DT Max.
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The Onvio staff credentials have been removed from the Preferences > Onvio window (the Firm ID, however, will remain).
Onvio changes
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Your username and password will stay the same.
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You'll be prompted to set up two-step verification for enhanced security (this applies even to people who had previously enabled MFA in Onvio).
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The sign-in page has a new look.
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These changes also apply to Client Centre.
To summarize, you can expect the following changes in DT Max depending on which of the four situations applies to you.
1 - DT Max only, with neither Onvio nor MFA
2 - DT Max with Onvio, but not MFA
3 - DT Max with MFA, but not Onvio
4 - DT Max with both Onvio and MFA
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You will be required to authenticate the first time you try to use any Onvio feature in DT Max.
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You will only have to do this once per session (i.e., until you restart DT Max).
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Multi-factor authentication will no longer take place when you start DT Max.
We hope that you will appreciate our efforts to increase the security of TR products. We sincerely apologize for any inconvenience and appreciate your understanding and support.