Login - Password recovery (2010+)
If you have forgotten your password for the 2010 and later years
and you have enabled the reset password feature, please follow
these steps:
1. Return to the "Sign in to UFile" page;
2. Click on "Did you forget your password?";
3. Enter your user name.
4. Tick the box "I'm not a robot" and follow the
instructions (if necessary).
5. Click "Submit";
6. Enter in the security question answer.
7. Click "Submit".
Once you have completed these steps, an email will be sent to
the recovery email(s) on record for this account.
8. Open the email received from UFile.
9. Click on "Password reset".
10. Enter in the new password.
11. Re-enter in the new password.
12. Tick the box "I'm not a robot" and follow the
instructions (if necessary).
13. Click "Reset".
You will subsequently receive a confirmation message that your
password has been reset.
14. Click "sign in" to return to the
"Sign in to UFile" page. Enter your user name and
newly created password.
ID: 20110301153638GAXXXXX.xml AQ
Webpage: KPW120-20110301153638GA.htm