I cannot delete the account, can UFile do it for
me?
Unfortunately, we are not authorized to delete the accounts
created in UFile ONLINE. Only the person who holds the user name
and the password for the account has the rights to delete the
account.
If you want to delete your account, please follow this simple
procedure:
1. Log in UFile online (www.ufile.ca).
2. Enter your user ID and password.
2. Click on "settings" menu from the top of the screen.
3. From the drop-down menu, choose the option "Delete
account".
4. On the page "Delete account", click on
"Go to T1", if you want to delete a T1 account
(personal income tax returns) or on "Go to
T2", if you want to delete a T2 account (corporate
returns).
5. Click on "delete" button from the "Tax
years list" for the tax year that you want to delete.
You will receive a notification that modifications have been
done in your account.
Please note that ALL files must be deleted before you
can delete your account. Please note that once
your account is deleted, it cannot be retrieved. If you create a
new account with the same user ID, you will be asked by UFile
ONLINE to pay again. Deleting an account deletes all the account
information, including information regarding the payment for the
account.
ID: 20110829022236CAXXX.xml
Webpage: KPW120-20110829022236CA.htm
